Policies

Returns & Refunds

Last updated: October 4, 2026

All sales are final. We do not accept returns and we do not give refunds or exchanges, whether you buy online or in our shop. That includes sealed product, singles, graded cards, comics, coins, and everything else we sell. Please look over the photos, description, and condition before you buy, and message us with any questions first — we're happy to help.

Exceptions: damaged, lost, or wrong items

If your order arrives damaged, is lost in transit, or is not the item you ordered, we will make it right with a replacement or a full refund.

To report a problem, email store@legacycardvault.com with your order number within 7 days of the delivery date (for a package that never arrives, within 7 days after its estimated delivery date). For damage or a wrong item, please include photos of the item and the packaging, and keep the packaging until we have looked at it. If we ask you to send an item back, we will cover the shipping. Approved refunds go to your original payment method, typically within 5–7 business days.

Questions

Reach out any time at store@legacycardvault.com or visit us in-store at 18 W Water St, Chillicothe, OH 45601.