Policies

Returns & Refunds

Last updated: September 12, 2026

We want you to be happy with every order. Here's how returns work at Legends & Lore.

Sealed & unopened product

Sealed trading card product (booster packs, boxes, cases) and other unopened collectibles cannot be returned once opened, for any reason. This is standard across the hobby — once a pack or box is opened, we can no longer guarantee its contents weren't altered, so this policy protects every customer, not just us. Unopened, unmarked sealed product may be returned within 14 days of delivery for a full refund.

Singles, graded cards & other items

Individual cards, graded slabs, comics, and other non-sealed items may be returned within 14 days of delivery if the item does not match its listed condition or description. Graded cards must be returned in their original, undamaged holder. We reserve the right to deny a return if an item shows signs of tampering, an altered grading label, or damage that occurred after delivery.

Damaged or incorrect orders

If your order arrives damaged, or you received the wrong item, contact us within 7 days of delivery with photos of the item and packaging. We'll make it right with a replacement or full refund, including return shipping.

How to start a return

Email store@legendsandlore.net with your order number and the reason for the return. We'll confirm eligibility and send return instructions. Refunds are issued to the original payment method once we receive and inspect the returned item, typically within 5–7 business days.

Final sale items

Customized, altered, or clearance-marked items are final sale and not eligible for return unless defective.

Questions

Reach out any time at store@legendsandlore.net or visit us in-store at 227 West Emmitt Ave, STE 2, Waverly, OH 45690.